- You have 3 Options for Shipping
- Standard Airmail - $2USD Base Fee for North America plus $1 for each CD, $5USD Base Fee for Overseas shipping plus $1 for each CD
* Standard Method *
- Canada National Priority Envelope Tracking number and 3 day delivery anywhere in Canada ($6USD up to 8 CD's) * Canada Only *
- If you would like courier shipping via Federal Express, or Purolator - please fill in a note, specifying you would like it sent by ExpresspostUSA, and a final shipping price will be determined by weight and ExpresspostUSA rates, and e-mailed to you for confirmation. You can check the rates yourself at http://www.canadapost.ca/ca/ca_english/rates/index.html. (Use Canada as the sending address with a postal code of n1g 4t3 as the shipping postal code). ExpresspostUSA International Overseas will be approximatly $50-$75, so I do not recommended it for overseas delivery. ExpresspostUSA to United States (based on California) is approximately $20.
How long does shipping take?
- Your order will ship on the next buisness day after payment has been received. Please allow 5-7 days for shipping within Canada, 7-14 days for shipping to the US, 10-16 days for shipping overseas. Please note any shipments outside of Canada may be stopped at customs, which can delay the delivery significantly.
- You can always check the status of your order through the website
http://www.japanvcd.com - Just choose the Account information, and type in your username, and password. For updates, when payment has arrived, and when cd's have shipped.
* Please note Order Status Information, Multiple Shipping Options, Monthly Promotions, JPOINTS are not available to Credit Card Customers
How are items packaged before Shipping?
- All CD's a packaged in plain orange bubble envelopes to prevent damage to the contents inside. No mailing labels or company names are on the outside, it's just a plain bubble package with a to and from address. The from does not contain the name of our company or the website.
Are Color CD Covers included with the CD's?
- Unfortunatly no, due to many problems with customs in the past, no shipments will contain color covers.
- *Note* Since this is a trading site, not all CD's have covers, but since we implemented a strict policy for trading items only with covers, we are happy to say, 90% of our collection, have CD Cover available.
What is your return policy?
- If you receive a defective item, it will be replaced with the same title only, within 28 days only. Please make sure your check the SUPPORT PAGE, to ensure that the disc is really defective, before contacting us for a replacement. All items are checked for quality control prior to shipping, you will never receive a damaged CD. It does us no good, to ship out damaged goods, as it just comes back with further hassles later.
Are Discounts Available on very large orders, can you supply at a wholesale rate?
- Each month promotions are run, just check the main page for specials. Discounts on large orders 15+ CD's are at the discretion of the management. Feel free to contact us, admin@japanvcd.com prior to ordering large quantities.
Is it better to ship, with or without Jewel Cases?
- Jewel Cases have always been a lousy way of protecting cd's. Often Jewel cases get damaged in Shipping, leaving little broken plastic bits floating around to possibly scratch the cd. This usually won't happen with 4-5 Jewel cases or less in a package.
- On any shipments over 4-5 items, it's recommended that you choose to ship without jewel cases.
- Shipping without jewel cases will clears customs faster and will hopefully arrive earlier. On shipments up to 10-12 cd's shipped without jewel cases, can be sent as an airmail letter, which does not require any customs forms. This is almost always the fastest way of shipping.
- When CD's are shipped without the jewel cases, they are packaged within their cardboard/paper sleeve, and put inside a tightly sealed plastic cd jacket. This ensures that the cd's will not move around during shipping, and will not be damaged. CD's will never be placed directly ontop of each other. All CD's with or without jewel cases are shipping in plain orange bubble padded shipping envelopes.
- On orders of 2 cd's or less, it's recommended that they are shipped with a jewel case.
How did this site get started?